Return Policy
RETURN POLICY
The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Gloveables, Inc. Gloveables, Inc. reserves the right to make changes to this site and these terms and conditions at any time. Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site is prohibited.
SHIPPING OPTIONS
Gloveables offers UPS Ground service inside the continental United States; no International orders can be processed at this time. Total shipping charges are calculated based on the shipping method and total weight of all the items in your order. The shipping charges are not refundable. Due to shipper restrictions we are unable to ship to Post Office boxes or APO, FPO, PSC addresses. All shipments are subject to stock availability. Most orders will be shipped within 48 hours of credit approval. Please allow up to ten (10) business days from credit approval for delivery on ground shipping. Gloveables, Inc. reserves the right to ship via alternate carriers. All packages may require signature and it is the customer's responsibility to make arrangements to accept delivery. If any part of your order has shipped, there will be no refund of shipping charges.
RETURN POLICY
Report all claims within 10 days of receipt of goods. Items returned for credit must be approved by seller and returned un-opened and freight prepaid. A restocking fee of 20% may apply. Management reserves the right to refuse a return if not received in the manner stated above. A copy of the customer receipt must accompany all returns and indicate the reason for the return. Although are gloves last al long time, they do not last forever! Normal wear and tear does not constitute a refund or return. One size fits most and not all hands are created equal. Please report missing items within 3 days of delivery by contacting customer service at Gloveables@aol.com or calling us at (310)476-4624. We are not responsible for items damaged in shipping. In that case, you must file a claim with the carrier. There are no returns on custom made products. Cancellations may be subject to a 15% handling fee. Defective items – Gloveables, Inc. will ship a replacement upon receipt of the defective product at our cost. Standard Replacement may take (2) two - (3) three weeks turn around time. Please provide a receipt to show that you bought the product from us. Gloveables, Inc. will only accept the return merchandise purchased through our website. Items purchased from other vendor locations cannot be returned directly to Gloveables.
Glove weight may vary due to different manufacturing process which has changed and new gloves are lighter weight. Variation in weight is not a defect. Opened gloves may not be returned if used. Again, Normal wear and tear does not allow for returns.SALES TAX
Gloveables, Inc. shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California and New York. Each customer shall be solely responsible for all sales or other taxes on orders shipped to any other state.
PRICING
At the time you make a purchase you agree to the listed price. We do not "price match" and we cannot make a price adjustment after an order has shipped.
PAYMENT METHODS
Credit Cards
We accept major credit cards including Visa, MasterCard, and American Express that are issued in the United States. For credit verification purposes, credit cards issued outside of the United States will not be accepted at this time. There is no surcharge for using your credit card to make purchases with Gloveables, Inc. Please be sure to provide the correct and exact billing address along with the correct billing telephone number. If you wish to have your order shipped to a different address, please notify your credit card company of the alternate shipping address so that we may verify its validity. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Money Orders, Cashier's Checks, Company Checks and Personal Checks
Gloveables, Inc. does not accept money orders, cashier's checks, personal checks or company checks for Internet purchases.
Wire Transfers
Gloveables, Inc. does not accept wire transfers.
Net Terms
Net Terms are available to qualified resellers. For more information regarding qualifying for Net Terms, please contact the Customer Service Department at (310) 476-4624.
ORDER ACCEPTANCE
The advertisement of any product on this site does not constitute an offer to sell. Your order or your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Gloveables, Inc. reserves the right at any time after receipt of your order to accept or decline your order. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.
ORDER CANCELLATION
If you must cancel an order for any reason, please contact us at Gloveables@aol.com with your name, order number, item name and description. A Gloveables, Inc. Customer Service Specialist will determine whether the order has already shipped. If your order has not been shipped, we can usually process the cancellation possibly subject to a 15% cancellation fee. If the cancellation is confirmed, Gloveables, Inc. will send you a confirmation email subject to a 15% cancellation fee. This confirmation email is your proof of cancellation and will be necessary, in case of any questions, to waive shipping/handling and/or restocking fees. If you receive the order, then you may refuse delivery to avoid the cost of return shipping. Again, unless you have a confirmation email stating the order cancellation prior to shipment, you will not be refunded the shipping and handling charges for that order. The package must be unopened in new "as shipped" condition to be eligible for a credit see terms under RETURN POLICY.
PRIVACY NOTICE
We at Gloveables, Inc. realize that it is the customer that enables us to exist. We are committed to respecting and protecting your privacy. Any and all customer information obtained is collected for the purpose of processing your order and supporting our customer relationship. NO PERSONAL INFORMATION IS SOLD OR OTHERWISE DISTRIBUTED.
COPYRIGHT AND TRADEMARK NOTICE
This site is owned and operated by Gloveables, Inc. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Gloveables, Inc. All audio and video clips are the sole property of Gloveables, Inc. or their respective content providers. All software used on the site is the sole property of Gloveables, Inc. or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Gloveables, Inc. prior written permission. All rights not expressly granted herein are reserved could result in criminal or civil penalties. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and Gloveables, Inc. trademarks or service marks of Gloveables, Inc. All custom graphics, icons, logos and service names are trademarks or service marks of Gloveables, Inc. All other trademarks or service marks are property of their respective owners. The use of any Gloveables, Inc. trademark or service mark without Gloveables, Inc. express written consent is strictly prohibited. Gloveables is proud of its copy-rights and trademarks, patents and will defend them.
TYPOGRAPHICAL ERRORS
Gloveables, Inc. has made every effort to ensure the accuracy of the product information and description. In the event a product is listed at an incorrect price due to typographical, photographic or technical error, Gloveables, Inc. shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Gloveables, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Gloveables, Inc. shall immediately issue a credit to your credit card account in the total charged amount of the incorrect price item(s).
SITE LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Gloveables, Inc. is not responsible for the operation of or content located on or through any such site.
LIMITATION OF LIABILITY
Gloveales, Inc. shall not be liable under any circumstances for any special, consequential, incidental, punitive, or exemplary damages arising out of or in any way connected with the agreement to sell product to buyer or the product, including, but not limited to, damages for lost profits, loss of use, lost data or for any damages or sums paid by buyer to third parties, even if Gloveables, Inc. has been advised of possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential purpose, or otherwise.
JURISDICTION AND VENUE
You agree that any legal action brought against Gloveables, Inc. shall be governed by the laws of the State of California without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the Gloveables, Inc. sites shall be an appropriate federal or state court located in Los Angeles County, California.